Esa » Technical Assistance

REPAIR REQUEST

One of our products is damaged or it doesn’t work properly? Fill out the form below. We will get back to you as soon as possible.

ATTENTION:

  • Once your request has been elaborated, the Customer Care will provide you with a RMA number.
  • When you receive the RMA number, please ship the product (free port) to ESA Elettronica Spa, stating the RMA number provided by our Customer Care. Otherwise the product might not be accepted.
  • Should no defect be detected, the cost for product’s inspection and test will be charged, even though the product is still under warranty. This cost varies according to the product type. For further information about the cost please contact Sales Assistants (phone number: 0039-031-757400).

For any doubt or question, please contact our Customer Care (0039-031-757420/22).

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    Once filled out the form, click on SEND
    to send it to ESA Automation Customer Care.

    TECHNICAL SUPPORT

    Please, describe the problem you are experiencing. We will contact you to schedule an appointment with one of our technicians.

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